Privacy Policy
Last updated: [DATE]
Vooz (“we”, “us”, “our”) is operated by Vooz Ecom LLP [REGISTERED ADDRESS]. This policy explains what personal data we collect through vooz.in, why we collect it, and how it’s used.
Information we collect
- Account details: name, email, phone number, password (stored as a hash, never in plain text)
- Order details: shipping address, items purchased, order history
- Payment details: handled entirely by Razorpay — we never see or store your card, UPI, or bank details
How we use it
To process and fulfil your orders, send order confirmations and updates, provide customer support, and manage your account. We don’t sell your data to third parties.
Third parties
We share the minimum necessary information with Razorpay (payments) and our shipping partners (delivery) to fulfil your order. Each operates under their own privacy policy.
Your rights
You can request access to, correction of, or deletion of your personal data by contacting us at support@vooz.in.
Contact
Questions about this policy? Email support@vooz.in.